Contact information

At Bold Sort Supply, we believe that a good shopping experience includes clear communication and helpful customer support. Whether you have a question about disposable paper cups, need clarification about placemat quantities, want to check the dimensions of a disposable tablecloth, or need assistance with an existing order, we welcome your message.

Our goal is to make it easy for customers to find the information they need and receive assistance when something requires attention.

1. Store Information

Store Name: Bold Sort Supply
Website: https://www.boldsortsupply.shop/
Legal Business Name: DS, LLC

Business Address:
6420 Lake Worth Road
Lake Worth, FL 33463
United States

Return Address:
6420 Lake Worth Road
Lake Worth, FL 33463
United States

Contact Person: Jessica Benavides
Customer Service Email: [email protected]

2. Customer Service Email

For general questions, order assistance, and customer support, please contact:

[email protected]

Our team can assist with a range of matters, including:

  • Product descriptions and specifications.

  • Disposable paper cup sizes and package quantities.

  • Placemats' dimensions, materials, and package details.

  • Disposable tablecloth sizes, shapes, and intended coverage.

  • Product availability and order questions.

  • Payment and order confirmation inquiries.

  • Shipping charges and delivery estimates.

  • Shipment tracking and delayed packages.

  • Missing, damaged, or incorrect merchandise.

  • Return and refund requests.

  • Exchange and replacement inquiries.

  • Privacy questions and website feedback.

For the quickest assistance, please include your order number whenever your inquiry relates to an existing purchase.

3. Order Assistance

If you need help with an existing order, please provide:

  • Your order number.

  • The email address used at checkout.

  • The product name or description.

  • A brief explanation of the issue.

For damaged or incorrect merchandise, photographs of the item and packaging may help us understand the situation and determine an appropriate solution.

Please do not send complete payment card numbers, passwords, or other highly sensitive credentials through ordinary email.

4. Returns and Refunds

If you wish to request a return or refund, please contact us before sending any products back.

Because our products are disposable dining supplies, unopened and unused packaging is generally required for voluntary change-of-mind returns.

Our team will review your request and provide the applicable instructions.

Please do not mail a return package before confirming the return procedure with customer service.

5. Business Correspondence

For formal correspondence, please use the following business details:

DS, LLC
Attn: Jessica Benavides
6420 Lake Worth Road
Lake Worth, FL 33463
United States

Email: [email protected]

6. Customer Service Response Time

We aim to respond to customer inquiries within 1–3 business days.

Response times may vary during weekends, public holidays, promotional periods, or periods of unusually high inquiry volume.

Certain matters, such as carrier investigations, payment questions, or refund processing, may require additional time while we obtain information from the relevant service provider.

7. Official Website

For current product information, available merchandise, shopping details, and store policies, please visit:

https://www.boldsortsupply.shop/

Thank you for choosing Bold Sort Supply. We appreciate every customer inquiry and welcome the opportunity to make your shopping experience clear, convenient, and dependable.